Texas Adaptive Communication Devices

A STAP Vendor for Phones & Tablets

New policies from STAP HHS

Regarding iPads and iPhone Equipment Values 9/21/2021 As of today, STAP HHS has changed the policy on payment for iP...

How to get a STAP Voucher

What is STAP? Steps to apply for a STAP voucher: Devices other than Speech-generating Devices ...

How to get a STAP Voucher

What is STAP? Steps to apply for a STAP voucher: Devices other than Speech-generating Devices ...

Ordering Instructions

Place your order:

  1. Shop for the items you want.
  2. Put your selections in the Shopping cart.
  3. Use the “coupon code” that tells me what voucher type you have, and the total cost will adjust.
  4. Checkout to submit your payment for shipping and any cost over the voucher value(s).

Pick up curbside in Friendswood:

  1. After placing your order, schedule using this calendar link – calendly.com/TXACD/home
  2. At the time of your appointment, bring the voucher with you.
  3. At my home, pull into my driveway and text to let me know you are here. Put on a mask and wait in your car.

If you selected “Mail Order”:

  • Shipping is $25 for phones and $30 for tablets.
  • We need your BLANK & UNSIGNED voucher to process your order. You can either:
    • Upload the voucher when you place your order.
    • Mail your voucher to TxACD, 1907 Lavaca St Friendswood, TX 77546.
    • Email the voucher to heather@staptx.com
  • Once we receive your voucher, we will package your device and ship it to you by USPS Priority Mail with Signature Required for delivery. THE PERSON LISTED ON THE VOUCHER WILL HAVE TO SIGN TO RECEIVE THE PACKAGE.
  • ** Timeline for Mail Order is 1 week from when we receive your complete order (website order+voucher+payment for shipping) to when it should arrive at your house.**

 

FAQ

Timing

When we receive your order, we order the item for you from our retail source… we usually get everything within 3 days.

  • If you plan to pick it up in Friendswood, our appointment calendar only shows appointments 4+ days in the future, so schedule as soon as place your order… because tomorrow, the calendar will only show appointments 4 days in the future so you will have to wait longer.
  • If you paid for delivery by mail, we will mail it the next morning after we receive it from our retail source. You will get a shipment notification from USPS with the tracking number. We ship it by USPS Priority mail with Insurance + Restricted Signature Delivery… which means only the person who is listed on the voucher can accept delivery from the mail person.

Can my voucher funds pay for shipping?

Nope. STAP voucher funds can only be used for 1 device – no shipping, no accessories, nothing extra.

What if I miss my delivery?

You have 2 choices if you miss your delivery:

  1. Go to your local post office to pick up the package tomorrow.
  2. Go to redelivery.usps.com to tell USPS what day to bring your package to you again.

Pricing

Prices according to the STAP Vendor contract are 125% of MSRP.

So our prices are 25% more than the prices listed by Apple, Lasered Pics, or any other vendor we order from. But we have capped that markup at $200… so if an item is $800+, the price will be less than 125% of retail.

This is our profit, since we are purchasing all the items, combining them on the voucher, following the STAP rules, and waiting for the funds.

“Upgrades” or Going over the voucher value

If your choice exceeds the value of your voucher, STAP rules allow you to pay the “upgrade” cost.

Approved Items

Download the STAP Equipment List to see if a new communication app for the iPad has been approved (Check category on the voucher such as “SGD L1″=Speech Generating Device Level 1, Two-way Paging Device, etc.)

Vendors who carry other categories

Here is a searchable STAP Vendor List so you can find a vendor who carries items that we don’t such as amplified phones.

Expired voucher

We need to receive your order with more than 14 days before the voucher expires.
If you are not able to redeem your voucher before it expires, you need to ask HHSC to send a new voucher with 6 more months for you to get your order placed.
You can request the new voucher by emailing Bryant Robinson (Bryant.robinson@hhsc.state.tx.us).

Change of address

If you order your device by mail, we MUST ship it to the address on the voucher. If you have moved, send your new proof of address and your voucher info to Bryant Robinson (Bryant.robinson@hhsc.state.tx.us) request a replacement voucher with your new address.

Voucher Types

We can accept any STAP voucher, but we mainly specialize in:

We also provide additional items that sometimes accompany the Speech-generating Device voucher:

We are also enrolled with HiTec/Clearsounds STAP Processing Program for amplified/hearing impaired products such as:

  • Amplified Phone: A phone with volume control to adjust the loudness of the other person’s voice.
    • May be cordless, include big buttons, and provide outgoing voice amplification.
    • Must amplify by at least 40 dB. (Some models amplify by up to 50 dB.) Amplified phones may not be compatible with digital phone lines.
  • Amplified Cell Phone: A wireless phone with volume control to adjust the loudness of the other person’s voice. May have tone control. Must amplify by at least 20 dB.
  • Big Button Telephone: A phone with large dialing numbers at least 1/2 square inch, backlit dialing numbers, braille numbers, or slots for picture insert dialing.
  • Remote Controlled Telephone: A phone that allows the user to dial preprogrammed numbers in sequence and answer calls using a remote. May have safety response features.
  • Cordless Telephone: A phone without a cord so that the user is not restricted to a single location.
  • Headset, Neck Loop, or Cochlear Cord: A phone-compatible headset that may be T-coil compatible or a cord that is T-coil compatible or works with a user’s cochlear implant device. Headset and neck loop may be amplified or Bluetooth compatible.
  • Bluetooth Compatible Phone Device: A device that enables a user’s hearing aid to work with a Bluetooth device.
  • Bluetooth Hub: A device that enables a landline phone to work with a Bluetooth device.
  • Ring Signaler: A device that alerts the user of an incoming call with a light that flashes on and off as the phone rings or a device that that helps prevent inadvertent key activation.
  • Cell Phone Amplifier: A device that connects to a cell phone that increases the loudness of the other person’s voice.

We are currently exploring options for helping with these items, specifically if both the Braille device and the cellphone need to be purchased with this voucher.

  • Braille Two-Way Paging Device: A braille device that may include a cell phone that allows specific cell phones to send text messages using a braille keyboard and braille display.

Meet to pick up your Device

Unfortunately, we have had to suspend all Pick Up meetings due to COVID-19 Protocols.


STAP Specialists and Speech Therapists who assist with STAP applications

Speech-Generating Device

To apply for a Speech-generating Device using the STAP application Form 3907, a speech pathologist (SLP/speech therapist) needs to fill out pg 3-4 to certify your need.

Here are some Speech therapist familiar with STAP by area:

Other vouchers

To apply for other equipment covered by STAP using the STAP application Form 3906, one of these professionals need to fill out pg 4 to certify your need.

  • Licensed hearing aid fitter and dispenser
  • Audiologist
  • Speech pathologist
  • Licensed social worker
  • Physician or advanced practice registered nurse
  • State-certified teacher of blind and visually impaired, deaf and hard of hearing, speech impaired, or special education
  • DARS rehabilitation counselor

Here are some STAP Specialists by area:

Link to the STAP Specialist official list.

Check Out Additional Resources