When we receive your order, we order the item for you from our retail source… we usually get everything within 3 days.
Nope. STAP voucher funds can only be used for 1 device – no shipping, no accessories, nothing extra.
You have 2 choices if you miss your delivery:
Prices according to the STAP Vendor contract are 125% of MSRP.
So our prices are 25% more than the prices listed by Apple, Lasered Pics, or any other vendor we order from. But we have capped that markup at $200… so if an item is $800+, the price will be less than 125% of retail.
This is our profit, since we are purchasing all the items, combining them on the voucher, following the STAP rules, and waiting for the funds.
If your choice exceeds the value of your voucher, STAP rules allow you to pay the “upgrade” cost.
Download the STAP Equipment List to see if a new communication app for the iPad has been approved (Check category on the voucher such as “SGD L1″=Speech Generating Device Level 1, Two-way Paging Device, etc.)
Here is a searchable STAP Vendor List so you can find a vendor who carries items that we don’t such as amplified phones.
We need to receive your order with more than 14 days before the voucher expires.
If you are not able to redeem your voucher before it expires, you need to ask HHSC to send a new voucher with 6 more months for you to get your order placed.
You can request the new voucher by emailing Bryant Robinson (Bryant.firstname.lastname@example.org).
If you order your device by mail, we MUST ship it to the address on the voucher. If you have moved, send your new proof of address and your voucher info to Bryant Robinson (Bryant.email@example.com) request a replacement voucher with your new address.
We can accept any STAP voucher, but we mainly specialize in:
We also provide additional items that sometimes accompany the Speech-generating Device voucher:
We are also enrolled with HiTec/Clearsounds STAP Processing Program for amplified/hearing impaired products such as:
We are currently exploring options for helping with these items, specifically if both the Braille device and the cellphone need to be purchased with this voucher.
Unfortunately, we have had to suspend all Pick Up meetings due to COVID-19 Protocols.
To apply for a Speech-generating Device using the STAP application Form 3907, a speech pathologist (SLP/speech therapist) needs to fill out pg 3-4 to certify your need.
Here are some Speech therapist familiar with STAP by area:
To apply for other equipment covered by STAP using the STAP application Form 3906, one of these professionals need to fill out pg 4 to certify your need.
Here are some STAP Specialists by area:
Link to the STAP Specialist official list.