Steps to Use your SGD Level 1 Voucher

Speech Generating Device Level 1

Our SGD Level 1 devices are the iPad & the iPhone, and STAP requires that you have an SGD App to use with it.

If you already own an SGD App, then you can use all the fund for the device. But if you do not own an SGD App, we are required to split the fund between an SGD App and the device.

DEVICE & APP

While the 2025 Voucher Value for SGD Level 1 is $1092, the Equipment Values set by STAP are:

SGD Level 1 - iPad $886
SGD Level 1 - iPhone $1060


The STAP policy is that STAP will pay the LOWER amount of either the Voucher Value or the Equipment Value. In this case, the Equipment values are less than the Voucher Values so STAP will only pay $886 toward an iPad+SGD App, and $1060 toward an iPhone+SGD App.

STEP TO PLACE YOUR SGD Level 1 ORDER:

  1. Start by selecting your SGD App.
    • We recommend asking the Speech-Language Pathologist who will be training you to use the Speech Generating Device which SGD App they are familiar with.
    • When you go to our listing for SGD Apps, you can see all the apps we know about with each price.
    • This listing also includes an options "I already own an app" so you can communicate to use that we do not need to purchase an app.
    • If you would like to request a new app for this list, email heather@staptx.com.
  2. Click "Add to the Cart" to add the SGD app to our order. Make note of how much of the Equipment Value SGD iPad $886 or SGD iPhone $1060 remains to be used toward the device.
  3. Then go back to shop for the iPad or iPhone.
  4. On the individual product page, choose "Speech generating device Level 1" from the Voucher-value drop-down box. 
  5. Click "Add to the Cart"
  6. When you have a cart with device + an app, click "Check Out"
  7. Under the “Order Summary” section, enter the Discount Code based on the device you selected - for iPads, enter SGDiPad; for iPhones, enter SGDiPhone. Once the discount is applied the cart total is your out of pocket cost after the Equipment Value has been removed.
  8. Enter your email.
  9. Choose your payment option.
    • Click "Pay Now" to submit your order.
  10. Once we receive your order, we will mail an invoice to you with a self-addressed stamped envelope.
  11. When you receive the mail from us:
    • SIGN the invoice from us
    • SIGN your blue voucher
    • Mail both items back to us
  12. Once we received the  ink-signed voucher and ink-signed invoice, we will have the device shipped directly to you from our retail partner.
  13. You will receive an email confirming your item is on the way. This will include an estimated date of arrival.
  14. When your items is given to the carrier for delivery, we will receive an email with the tracking number. You will receive an email from us with tracking information.

We are so sorry for this cumbersome process - STAP decided we need to have ink-signatures and the original blue voucher. This process allows us to continue to provide FREE SHIPPING.