Pricing, Going over voucher values, & Other Info

Pricing

Prices according to the STAP Vendor contract are 125% of MSRP. So our prices are 25% more than the prices listed by Apple, Lasered Pics, or any other vendor we order from.
This is our profit, since we are purchasing all the items, combining them on the voucher, following the STAP rules, and waiting for the funds.

“Upgrades”:

Going over the voucher value
If your choice exceeds the value of your voucher, STAP rules allow you to pay the “upgrade” cost.

Approved Items

Download the STAP Equipment List to see if a new communication app for the iPad has been approved (Check category on the voucher such as “SGD L1″=Speech Generating Device Level 1, Two-way Paging Device, etc.)

Vendors who carry other categories

Here is a searchable STAP Vendor List so you can find a vendor who carries items that we don’t such as amplified phones.

Expired voucher

We need to receive your order with more than 14 days before the voucher expires.
If you are not able to redeem your voucher before it expires, you need to ask HHSC to send a new voucher with 6 more months for you to get your order placed.
You can request the new voucher by emailing Bryant Robinson (Bryant.robinson@hhsc.state.tx.us).

Change of address

If you order your device by mail, we MUST ship it to the address on the voucher. If you have moved, send your new proof of address and your voucher info to Bryant Robinson (Bryant.robinson@hhsc.state.tx.us) request a replacement voucher with your new address.